Get to know Ali Gill, HR Director at Nippon Express, UK & Ireland.
What is the thing that excites you the most about Nippon Express right now?
We’re at a really exciting stage. Bringing together Nippon Express and cargo-partner gives us the chance to build something stronger than either business on its own. It’s not just about integration; it’s about creating a business people genuinely want to be part of.
What attracted you to a career in logistics?
The people, without question. Logistics never stands still. Every day is different, and you work with people from all over the world. It’s fast-paced, challenging and there’s always another problem to solve.
How would you describe the culture at Nippon Express?
Supportive, ambitious and down to earth. People are trusted to get on with the job, but there’s always someone willing to help. We work hard, celebrate success and genuinely care about developing our people.
What achievement during your time at Nippon Express makes you proud?
Bringing Talent Acquisition in-house has been one of my proudest achievements. It has allowed us to give candidates a far more personal experience, strengthen our employer brand and build stronger relationships with hiring managers. We’ve also significantly reduced recruitment costs, proving you can improve quality while delivering real value to the business.
What’s the biggest misconception people have about the logistics industry?
That it’s just moving freight from A to B. In reality, it’s a huge global operation involving technology, customer service, commercial strategy and thousands of people working together behind the scenes.
What is one piece of advice you have been given that has stuck with you?
Treat everyone with respect, regardless of their role or job title. The relationships you build throughout your career are often your greatest asset.
What is something about you that would surprise people that isn’t on your CV?
I represented Great Britain at Under 18 level in table tennis. It taught me discipline, resilience and how to perform under pressure, lessons I’ve carried with me throughout my career.
If you could spend a day in any role within the company, apart from your own, which would you choose and why?
I’d spend a day with one of our warehouse teams. They play a vital role in delivering for our customers, and it’s always valuable to see first-hand the challenges and successes on the frontline.
Where do you see the future of Nippon Express heading?
I see Nippon Express becoming one of the UK’s top five freight forwarders within the next three years. We have the people, the global network and the ambition to get there. If we continue investing in our people and delivering for our customers, I’m confident we’ll achieve it.
